At Gaavwala.store, your privacy is our priority. We are committed to protecting your personal information and maintaining transparency in how we collect, use, and safeguard your data. This Privacy Policy explains how we handle your data when you visit our website, make purchases, or engage with us as a seller or customer.

1. Information We Collect

We collect information to provide and improve our services, including:

A. For Customers

  • Name, contact number, and email address
  • Shipping and billing address
  • Payment information (processed securely through third-party gateways)
  • Order history and preferences

B. For Sellers / Partners

  • Business name and contact details
  • GST, PAN, and other verification documents
  • Bank details for payments
  • Product details, images, and pricing information

C. Automatically Collected Data

  • IP address, browser type, and device information
  • Website usage statistics through analytics tools (like Google Analytics)
  • Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders efficiently
  • Provide customer and seller support
  • Improve website functionality and product offerings
  • Send order updates, notifications, and promotional emails (with your consent)
  • Ensure compliance with legal and regulatory requirements

3. Data Protection & Security

We use industry-standard security measures to protect your personal data. All sensitive transactions are encrypted using SSL (Secure Socket Layer) technology. While we strive for complete security, no online platform can guarantee 100% protection against cyber threats.

4. Sharing of Information

We do not sell, trade, or rent your personal information.
However, we may share limited data with:

  • Logistics partners for order delivery
  • Payment gateways for secure transactions
  • Government authorities if required by law

All third-party partners are obligated to maintain confidentiality and use your information only for the intended purpose.

5. Cookies Policy

Gaavwala.store uses cookies to enhance your browsing experience, track preferences, and analyze traffic. You may choose to disable cookies in your browser settings, though some parts of the site may not function properly.

6. Seller Information Confidentiality

Sellers’ product, pricing, and business information shared during onboarding is kept strictly confidential and is only used for verification, listing, and partnership operations under Gaavwala.store’s invite-based seller program.

7. Payment Terms & Financial Data

All financial transactions on Gaavwala.store are handled through secure and verified payment gateways.
We do not store your full payment details such as card numbers or UPI credentials on our servers.

8. Your Rights

You have the right to:

  • Access, correct, or update your personal data
  • Request deletion of your account or data
  • Opt-out of promotional emails anytime

To exercise these rights, contact us at info@gaavwala.store.

Our website may contain links to other sites. Gaavwala.store is not responsible for the content or privacy practices of these external websites.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact:

Gaavwala.store
📍 Mumbai, Maharashtra, India
📞 +91 9833818486
📧 info@gaavwala.store
🌿 Pure. Authentic. Sustainable.